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Hong Kong Airlines Drastically Reduces Inflight Services

Airlines are taking a variety of different approaches when it comes to inflight services as a result of the coronavirus outbreak. Hong Kong Airlines is now taking things further to reduce the spread of coronavirus. As a precautionary measure, the airline will be drastically cutting inflight service.

Hong Kong Airlines announced a few changes to inflight service in the midst of the coronavirus outbreak. Claiming these moves are a measure to protect customers and crew from the virus, they will also make the travel experience on Hong Kong Airlines a little less pleasant. Hong Kong Airlines has cut the following services:

  1. No more duvets or blankets and pillows will be available onboard aircraft
  2. Magazine selection will not be available. Instead, passengers will find a newspaper and other reading materials as present in the seatback pocket.

However, there is one huge change that will drastically impact the inflight experience:

Passengers on Hong Kong Airlines will no longer receive inflight catering. Instead, business class passengers will get a simple bottle of water. Economy class passengers will receive a “couplet” of water.

Ultimately, the inflight experience will be far from a normal flight experience. Thankfully, Hong Kong Airlines does not operate any long-haul flights where this would be a huge issue. Rather, Hong Kong Airlines is focusing on intra-Asia flights where passing a few hours is less of a major issue without inflight catering. Hong Kong Airlines is also facing financial concerns. The carrier had a scare in 2019 before receiving additional funding. While closing Club Autus and cutting inflight services will help Hong Kong Airlines save some money, the airline also has to deal with reduced passenger demand on flights to and from the rest of Asia. For now, however, the inflight experience will be much different on Hong Kong Airlines for the foreseeable future. Only time will tell when the airline will restore catering and blankets on flights. Hong Kong Airlines is also facing financial concerns. The carrier had a scare in 2019 before receiving additional funding. While closing Club Autus and cutting inflight services will help Hong Kong Airlines save some money, the airline also has to deal with reduced passenger demand on flights to and from the rest of Asia. For now, however, the inflight experience will be much different on Hong Kong Airlines for the foreseeable future. Only time will tell when the airline will restore catering and blankets on flights.

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